Social CRM

Customer relationship management has become one of the Internets critical must haves.  Being able to keep track of your sales online can make or break a business of any size.  Creating efficiencies through the use of customer relationship management applications is a specialty of GorillaAd.  In addition to social CRM’s, we also work to create and integrate Enterprise Resource Planning software.  Our team can help with selecting, planning, training, testing, implementation, delivery of an ERP.

Our Technology

  • Site Development

  • Digital Media

  • Social Computing

  • Product Development

  • Microsites, Landing Pages, Corporate Sites, Brand Sites, Rich Internet Apps, Development & Maintenance, Section 508 Compliance

  • Rich Media, Standard Media, Development, Production

  • Forums, Blogs, Wikis, Galleries, Widgets/Gadgets, Moderation Filters, Content Submission Engines, Tag Clouds

  • Site Programming, Business Logic Layer, Database Access, Platform Integration, Custom Development

  • Adobe Flash, AJAX, MS AJAX.NET, Adobe Flash Animation, CGI, MS Silverlight, Adobe Flex, Avid, XSL/XSLT, Adobe AfterEffects, HTML, XML, Abobe AIR, Autodesk Maya, CSS, Adobe Flash Communication Server, Custom Flash Players, JavaScript, Adobe ColdFusion, Ruby in Rails, PHP

  • Adobe Flash AS, JavaScript, Adobe Illustrator, Adobe Flash Animation, Adobe Photoshop, Adobe Dreamweaver, Adobe After Effects, Apple Quicktime Pro, Motif

  • Joost, WordPress, MediaWiki, MS Office Sharepoint Server, Facebook Apps, Google Gadgets

  • ,NET, Java, JSP, Perl, MS Office Sharepoint Server, MS SQL Server, MySQL, Web Services, Oracle

Quick Tip:


Make your CRM social. Today the world is highly global and dependent on community interactions to help make sales


1

Discover

  • Clients Needs

  • Target Audience

  • Long Term Vision

2

Define

  • Priorities

  • Use Cases / Personas

  • Content Strategy

3

Design

  • User Experience

  • Templates

  • Creative Brand Elements

4

Develop

  • Program code

  • Refine User Experience

  • Optimize / Minify

5

Measure

  • Extract Data

  • Correlate Data With Behavior

  • Create Detailed Reports

6

Analyze

  • Analytics Reports

  • Potential Optimization

  • Adjustments / Fixes